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Canada-0-MATTRESSES कंपनी निर्देशिकाएँ
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कंपनी समाचार :
- Customer Experience Creation: Determinants, Dynamics and . . .
We discuss the customer experience construct, build a conceptual model of antecedents to and moderators of customer experience, as well as discuss how customer experience management strategies must take these elements into account
- Customer Experience Creation: Determinants, Dynamics and . . .
In this paper we provide overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience from a holistic perspective We propose a conceptual model, in which we discuss the determinants of customer experience
- Customer Experience Creation: Determinants, Dynamics and . . .
In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience from a holistic perspective We propose a conceptual model, in which we discuss the determinants of customer experience
- Verhoef, P. C. , Lemon, K. N. , Parasuraman, A. , Roggeveen, A . . .
The authors distinguish several experience dimensions and develop a shopping experience scale that includes six dimensions: sensory (tactile, scent, auditory, visual, taste), intellectual (through design and with employees), social, pragmatic and emotional
- Customer experience creation: Determinants, dynamics and . . .
In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience from a holistic perspective We propose a conceptual model, in which we discuss the determinants of customer experience
- Understanding Customer Experience Throughout the Customer Journey
In this article, the authors aim to develop a stronger understanding of customer experience and the customer journey in this era of increasingly complex customer behavior To achieve this goal, they examine existing definitions and conceptualizations of customer experience as a construct and provide a
- Customer Experience Creation: Determinants, Dynamics and . . .
In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience from a holistic perspective We
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