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- Route: Track Everything In One Place
Track Everything You Order in the Route App Get shipping notifications and real-time status updates on any delivery
- Route Track: Package Tracking For the 21st Century
With Route, customers track 11+ orders per month and check their package status 8-10 times Keep your brand top-of-mind and direct customers back to your site with immersive tracking that converts
- Can I track my order without the Route app? - Route for Shoppers
You can monitor your order’s shipping status any time using Route’s web tracking page, which includes your order’s tracking status, its estimated delivery date, and in some cases, personalized product recommendations
- How to file a claim - Route for Shoppers
You can return to this page at any time by going to claims route com (directly or via your claim confirmation email) to check for updates We will also send status updates via email when your claim is successfully filed, approved, and resolved
- Route mobile app tracking FAQ - Route for Shoppers
The Route mobile app offers a seamless way to keep track of all of your orders in one place That means you can shop anywhere (even Amazon) and track it with Route
- How Route’s claims process works – Route for Shoppers
As soon as you file a claim on a Route-protected order in our Resolve Center, we assess the issue against Route’s policies to determine whether it qualifies under our coverage
- Route mobile app data and privacy FAQ – Route for Shoppers
To enable automatic tracking, Route requires read-only access to any email accounts you wish to sync with our app Once we have your permission, we parse your emails to collect only information on your online purchases, including tracking numbers, shipping carriers, and the items in your order
- Claim status definitions – Route
When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal
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